Responsible play and your safety

Every bet carries a risk of financial loss. No betting system or tip can remove that risk. Treat every game as entertainment and never as a way to solve money problems.

Responsible gaming on 1win follows some simple rules that you can apply:

• Decide in advance how much money you can afford to lose and stay within that limit.
• Use deposit and loss limits to control your spending and protect your budget.
• Set time limits for playing so gambling does not affect work, studies, or family life.
• Keep gambling money separate from funds for rent, food, education, and other essentials.
• Accept losses as part of gambling and avoid chasing them with bigger bets.
• Do not gamble under the influence of alcohol, drugs, or strong emotions.
• Review your transaction history regularly to learn how much you spend on betting.

Responsible play means you stay in control, your finances stay safe, and your emotional balance is protected. 1win provides tools and support so you can enjoy betting responsibly and keep your wellbeing first.

Gambling addiction can develop slowly and may be hard to notice at first. It affects your thoughts, emotions, money, and relationships. Paying attention to early signs helps you take control in time.

Possible indicators that you or someone close to you may have a gambling problem include:

• Thinking about betting most of the day or planning the next gamble constantly.
• Increasing bet size to feel the same excitement or to try to recover losses.
• Spending money on gambling that was meant for bills, rent, or family needs.
• Hiding gambling activity, lying about losses, or becoming defensive when asked.
• Chasing losses by placing more and more bets after losing.
• Feeling restless, irritated, or low when trying to reduce or stop gambling.
• Ignoring studies, work, or business because of betting or casino play.
• Borrowing money, selling belongings, or using credit to continue gambling.
• Feeling guilt, shame, or hopelessness after gambling but continuing to bet.
• Needing gambling to escape stress, loneliness, sadness, or other difficult feelings.

Gambling addiction is a serious condition that requires attention and, in many cases, professional support. Early recognition and honest self-reflection are important steps towards protection and recovery.

Betting addiction can be managed and treated. Support, structure, and clear limits can help you regain control over how you play. You are not alone and help is available in many forms.

Useful steps and tips recommended by 1win to reduce the risk of addiction and to deal with existing problems:

• Set strict deposit, loss, and time limits on your account and stick to them.
• Create a personal gambling budget that you can afford to lose and never cross it.
• Take regular breaks during play sessions to reset your mind and emotions.
• Avoid gambling when you feel stressed, angry, sad, or under pressure.
• Keep a simple record of your wins and losses to learn your real results over time.
• Turn off betting apps and notifications during work, study, or family time.
• Talk honestly to a trusted friend or family member about your gambling habits.
• Use self-exclusion or temporary account suspension if you feel control slipping.
• Seek professional counselling or support groups that focus on gambling problems.
• Replace gambling time with other activities such as exercise, hobbies, or time outdoors.

Responsible play policies on 1win are designed to help you limit risk and protect your wellbeing. Taking even one step from this list can start a positive change.

If gambling has started to affect your life, professional help and guidance can support your recovery. Talking to trained experts can provide practical strategies and emotional support for you and your family.

Main external support resources in India include:

• National Mental Health Helpline (Kiran): 1800-599-0019, 24×7 support for mental health concerns, including gambling related stress.
• iCALL (TISS): https://icallhelpline.org, phone and online counselling for emotional and behavioural issues.
• Vandrevala Foundation Helpline: https://www.vandrevalafoundation.com, free mental health helpline and chat support.
• Fortis National Helpline: +91-8376804102, mental health helpline that can guide you to specialist care.
• Local psychiatrists and clinical psychologists in your city who treat addiction and impulse control disorders.
• Anonymous support groups and online communities that focus on behavioural addiction and recovery.

These services are confidential and aim to support you without judgement. Early access to help can protect your health, your relationships, and your finances.

If you feel that your gambling is getting hard to control, you can inform 1win customer support. Our team can guide you through available safety tools and policies for responsible play.

You can contact 1win support in India by:

• Live chat in your account, for quick help on limits, self-exclusion, and account settings.
• Email support through the official help address listed in your account details.
• In-site support form, where you can describe your situation and request responsible gaming assistance.

When you contact support, mention that your request is related to responsible gaming or possible addiction. This helps the team focus on protective actions that suit your needs.