Anti-Money Laundering and KYC Policy Overview

This Anti-Money Laundering (AML) and Know Your Customer (KYC) policy explains how the platform verifies each account holder and monitors activity to meet legal and regulatory requirements in India. The policy sets out the rules for identity check, document submission, and transaction monitoring so that personal data is handled responsibly and user safety is maintained.

Purpose of KYC, ID Verification, and AML Compliance

KYC and AML procedures are applied to confirm the identity of every account holder, prevent fraud, and reduce the risk of money laundering or other financial crime. These measures support responsible gaming and create a secure environment for users in India.

The platform aims to provide the following guarantees:

  • Fair play based on verified user profiles and consistent identity check processes
  • User safety through strong security measures and account protection controls
  • Transparency in how personal data is collected, used, stored, and retained
  • Compliance with applicable regulatory requirements on AML and counter-terrorism financing
  • Robust transaction monitoring to identify and respond to suspicious activity
  • Clear reporting obligations to competent authorities when required by law

KYC Requirements and Identity Check for Account Holders

Every new user must complete ID verification so that the platform can confirm the identity of the account holder, check eligibility, and comply with AML and CTF obligations. Identity check and document submission may also be repeated or updated during the account lifecycle.

During KYC verification, the platform may request the following categories of documents:

  • Government-issued photo identification, such as a valid ID document that confirms full name, date of birth, and photograph
  • Proof of residential address, such as a recent official document that shows full name and current address
  • Confirmation of ownership of payment methods, demonstrating that the payment instrument belongs to the same account holder
  • Additional supporting documents where enhanced due diligence is required under regulatory requirements

AML Security Measures and Transaction Monitoring

The platform applies structured AML controls and security measures to prevent money laundering, terrorist financing, and other illegal activity. These controls focus on ongoing transaction monitoring, user risk assessment, and timely reporting of suspicious activity in line with applicable reporting obligations.

Key AML measures include:

  • Continuous monitoring of deposits, withdrawals, and betting activity to identify irregular or high-risk patterns
  • Automated rules and system alerts to flag transactions or behaviours that may indicate suspicious activity
  • Enhanced due diligence for high-risk profiles, large values, or complex transactions that go beyond normal user behaviour
  • Detailed review of large or unusual transfers, including verification of the source and destination of funds
  • Risk scoring of accounts and activities to prioritise monitoring and further checks where required
  • Screening of users against sanctions lists and politically exposed person (PEP) databases, in line with regulatory requirements
  • Timely submission of reports to competent authorities when the law requires reporting of suspicious transactions or activities

Prohibited Activities Supporting KYC, AML, and Account Protection

Certain behaviours are prohibited to protect account holders, support KYC and AML standards, and reduce the risk of financial crime. Breach of these rules may lead to immediate action under this policy.

The following activities are not allowed:

  • Maintaining multiple accounts or using false details to create more than one profile per individual
  • Using forged, altered, stolen, or otherwise invalid documents during identity check or document submission
  • Attempting to use the platform for money laundering, terrorist financing, or any other illegal financial purpose
  • Manipulating system processes, betting patterns, or technical infrastructure to gain unfair advantage
  • Sharing, selling, or otherwise transferring account access or login credentials to any third party
  • Using payment instruments, bank accounts, or wallets that do not belong to the verified account holder
  • Misrepresenting identity, impersonating another person, or using third-party personal data without authority

Consequences of Non-Compliance and Suspicious Activity

Failure to comply with this AML and KYC policy, refusal to complete ID verification, or involvement in suspicious activity may trigger enforcement action. Measures are taken based on the level of risk, legal obligations, and available information.

Consequences for non-compliance may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

User Responsibilities for KYC, Personal Data, and Account Security

Each user is responsible for providing accurate, complete, and up-to-date personal data during registration, identity check, and any later verification request. Users must complete document submission and any additional ID verification within the timelines communicated by the platform. Users are required to respond promptly and honestly to any request for further documents, information, or explanation relating to transaction monitoring or suspicious activity reviews. Only payment methods and accounts owned and controlled by the verified account holder may be used for deposits and withdrawals. Any suspected unauthorised access, data breach, or other security concern affecting account protection or user safety should be reported to customer support without delay.

Fair Play, Transparency, and User Safety Principles

The platform is committed to fair play and transparency in all interactions, so that users can participate in online gaming and betting in a safe and controlled environment. AML, KYC, and responsible gaming practices are integrated into the overall security framework to protect both individual users and the integrity of the service.

The following principles guide operations:

  • Adherence to KYC and AML standards that align with applicable Indian and international regulatory requirements
  • Confidential handling and strong protection of personal data collected during registration, identity check, and ongoing use
  • Continuous monitoring of transactions and behaviour to detect and address suspicious activity promptly
  • Prevention of manipulation, collusion, and other unfair behaviour that could harm fair play
  • Availability of support channels to assist users on safety, verification, and responsible gaming matters
  • Shared responsibility, where both the platform and users cooperate to maintain account protection and compliance standards
  • Equal treatment for all users based on uniform application of AML, KYC, and fair play rules, without arbitrary favour or disadvantage

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